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Ticketing Module User Guides for Franchisees

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    • Navigating Public Tickets

      Public Tickets Having a ticket or issue tracking system is just as important to us as it is to you....

      November 3rd, 2021 333 views 0 likes

    • Get to Know the Tickets Module

      What are Tickets? When you have a question, need, or issue you want addressed a ticketing system is your direct...

      November 3rd, 2021 328 views 0 likes

    • Review of Ticket Statuses

      Tickets First, let's have a quick recap of FCOS Tickets.  Having a ticket or issue tracking system is just as...

      June 14th, 2022 223 views 0 likes

    • Creating Ticket Macros

      Ticket Macros If you are responsible for responding to tickets, within FranchiCzar OS, creating a template for your responses may...

      September 29th, 2022 164 views 0 likes

    • Viewing Your Created, Followed, and Assigned Tickets

      Created, Followed, & Assigned Tickets  The "Public" and "Private Tickets" options provide a cumulative overview of those ticket types but,...

      October 4th, 2022 157 views 0 likes

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